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SC Store

Store

Grid View List View Sorting: Normal Sorting: Price Low to High Sorting: Price High to Low Sorting: New Arrivals Sorting: Brand A-Z Sorting: Brand Z-A
QuickBooks Payments

QuickBooks Payments

sku Product SKU:  QBPayments

Accept credit cards, debit cards, and bank transfers with QuickBooks payments integrated with RazorCart.

QuickBooks Payment Gateway Setup Guide

  • Accept payments on invoices with a Pay now button. Customers can pay by debit, credit card, Apple Pay, or bank transfer.  
  • Charge customers on a monthly or ongoing basis with automatic payment requests.  
  • Swipe debit and credit cards with our free card reader.
  • Sales automatically appear in QuickBooks in real time.
  • Say yes to getting paid, even if your customer isn’t in person.
  • Enter your customer’s debit or credit card to accept payment remotely.

USD 99.0000

Premium Support Packages

sku Product SKU:  PriSupportPack

Types of Support Credits

Support credits come in 4 different packages; Basic, Business, Professional and Enterprise. With each type of package, you will be granted access to our Support Ticketing System and direct access to support personnel.

Support Packages offer the same benefits and level of support - the only difference is the amount of support time and cost:

  • No credits are charged for sales questions
  • We do not charge for answering a quick question by phone or email
  • If the issue is determined to be a bug in the current release of the software no support credits will be charged for the fix
  • The number of support credits charged will correspond to the time it takes to solve the issue

 

Support Offerings

 

 CommunityBasicBusinessProfessionalEnterprise
Forum SupportYesYesYesYesYes
Priority Email SupportNoYesYesYesYes
Telephone AccessNoCritical Queries*Critical Queries*YesYes
Priority ResponseNoNoNoYesYes
24x7 phone supportNoNoNoCritical Queries*Critical Queries*
Access to Priority Support Ticketing SystemNoYesYesYesYes
Direct Access to Development TeamNoYesYesYesYes
Assistance in walkthroughs, installation and setup of modules, training and consultingNoYesYesYesYes
Hands on troubleshooting issues on your portalNoYesYesYesYes

Standard Support contract holders are entitled to telephone access for critical support queries during normal standard support hours. Premium and Enterprise contract holders are entitled to telephone access for critical support queries on a 24x7 basis.

 

The Fine Print
  • Response time for priority support is within 24 hours depending on the time submitted.
  • A minimum of 1 support credit will be charged for any non bug related support query.
  • Hands on work - Any work or support requests are billed in half hour increments. This includes time for discovery, consulting, design and general hosting assistance.
  • If you discover a bug in an earlier release support will be charged to fix. We release new versions to rectify bugs in prior releases. We recommend that you upgrade to the latest version to ensure your store is as up to date as possible.
  • If you do not have enough support credits remaining to cover a query, a support credit quote will be sent to you prior to us issuing a response.
  • Large issues will be quoted prior to commencement.
  • Support credits are non-refundable and cannot be exchanged for other goods or services from Smith Consulting.
  • Support Credits are valid for 1 Year from Date of Purchase

 

USD 300.0000

Module Setup and Configuration

sku Product SKU:  ModuleSetupService

Smith Consulting will setup and configure your online store for you. We will upload your products, setup your basic store functionality and design, shipping methods, payment methods, checkout options, store settings, etc, and run end to end tests to ensure your store is operating properly and orders are processing successfully.  This will guarantee there are no surprises when you go live.
 

Each Package Includes:

Site Consultation - Smith Consulting will provide you with an initial questionnaire where you fill out information about how you want your online store configured. Based on your answers, our support technicians will configure your online store.

Product Upload - Smith Consulting will provide you with a sample spreadsheet to fill out with your product information and import it for you. The product upload includes importing all main product information, such as, product name, sku number, price, description, product images, and categories. 

Basic Functionality Setup - Our Support Technicians will work closely with you to setup all shipping methods, tax, payment methods, and checkout options based on your specific requirements. 

Basic Design Setup - If you have a store logo, we will install that for you. If you do not have a logo and you would like to us create one for you, you may inquire for us to send you a quote.

End to End Testing - Once we setup all your store features according to your requirements, Smith Consulting will test shipping, tax, cart checkout, order completion, successful payment and email confirmations. This will guarantee your online store is ready to go live. 

 

 

How Long Will This Process Take?

Once you move forward with the Store Setup package, Smith Consulting will contact you within one business day and provide you with all of the documentation needed to define your online store requirements. Once we have received this information back, your store setup will be completed within 7 business days.

This package includes up to six hours of setup and configuration. More complex implementations may require more than six hours. Additional hours will be billable at our standard hourly rate. 

 

 

USD 599.0000

Product Slider

sku Product SKU:  StoreSlider

The Product Slider provides a new and innovative way to display your products to your customers and increase your sales.

 

 
 
The Product Slider can be configured to display products in the following ways:
  • Featured Products
  • Recommended Products
  • Related Products
  • Category of Products

USD 99.0000

Returns Material Authorization (RMA)

sku Product SKU:  SmithRMA

The RMA module is designed to provide you with the ability to handle the process of Return Merchandise Authorizations (RMAs) for your online storefront.
 

User Guide

 

RMA is fully integrated with RazorCart and provides the following features:

  •  Manages Customer Returns
  •  Customers, Products and Orders integrated with RazorCart
  •  Designed for any type of vendors - Manufacturers, Distributors, Suppliers.
  •  Business To Business (B2B) Returns Processing.
  •  Business To Consumer (B2C) Returns Processing.
  •  Support for Single, or Multiple items per RMA Request.
  •  Paperless returns processing.
  •  Customizable Email notifications for customers and admins when a new RMA is requested or updated.
  •  Notes that can be displayed to the customer or for internal purposes.
  •  Review, reject or approve new RMA Requests
  •  Reject or Approve individual items from multiple-item RMA
  •  Support for custom RMA status like Return Requested, In transit, Item Received, and Item Disposition.
  •  Easily navigate and manage your Returns.

USD 495.0000

Store Locator

sku Product SKU:  Smith Locator

The Store Locator enables your customers to utilize Google Maps functionality, while locating retailers specific to your business.

 

Live Demo Product Manual

 

Fully integrated with Google Maps, the Store Locator module can integrate any number of locations onto a map where site visitors can easily access the information they’re looking for, as well as Google Driving Directions and Street View options.


Figure 1  - Configured retailers appear on a Google Map, embedded within the module.

 


Figure 2 -  Mobile View

 

If you have multiple locations that your business operates out of, the Store Locator is an important module for your website to utilize! Purchasing your product should always be the easiest thing for a customer to do on your site, and that includes finding physical locations. 

USD 99.0000