ZenDesk for RazorCart

With the RazorCart integration for Zendesk, your support agents have easy access to a customers orders, directly on the ticket page in Zendesk. All order details are visible in Zendesk, including:

• Order status
• All order lines and amounts
• All order comments, including customers comments
• All order transaction events, like order status change, payment status, etc.
• Order address and shipping address
• Customers contact details (email and phone number)
• IP address order was placed from