Programming Credits

sku Product SKU:  Programming

Every business has unique processes that need to be automated. If our modules take you 80% of the way there, a customization can bridge the gap and deliver the final 20% of requirements you need to get the job done. Our programming team can develop an entire web site, modules, tools and scripts using the latest technology to help reduce your work and improve your bottom line. Our programming services include:
 

• Project estimation and timeline
• ASP.NET, C#
• HTML, CSS, Javascript
• SQL, CSV, EXCEL
• XML, XSL
• DNN
• ERP
• Optimized for speed and memory
• Optimized for ecommerce

USD 125.0000

Premium Support Packages

sku Product SKU:  PriSupportPack

Types of Support Credits

Support credits come in 4 different packages; Basic, Business, Professional and Enterprise. With each type of package, you will be granted access to our Support Ticketing System and direct access to support personnel.

Support Packages offer the same benefits and level of support - the only difference is the amount of support time and cost:

• No credits are charged for sales questions
• We do not charge for answering a quick question by phone or email
• If the issue is determined to be a bug in the current release of the software no support credits will be charged for the fix
• The number of support credits charged will correspond to the time it takes to solve the issue

Support Offerings

Standard Support contract holders are entitled to telephone access for critical support queries during normal standard support hours. Premium and Enterprise contract holders are entitled to telephone access for critical support queries on a 24x7 basis.

The Fine Print

• Response time for priority support is within 24 hours depending on the time submitted.
• A minimum of 1 support credit will be charged for any non bug related support query.
• Hands on work - Any work or support requests are billed in half hour increments. This includes time for discovery, consulting, design and general hosting assistance.
• If you discover a bug in an earlier release support will be charged to fix. We release new versions to rectify bugs in prior releases. We recommend that you upgrade to the latest version to ensure your store is as up to date as possible.
• If you do not have enough support credits remaining to cover a query, a support credit quote will be sent to you prior to us issuing a response.
• Large issues will be quoted prior to commencement.
• Support credits are non-refundable and cannot be exchanged for other goods or services from Smith Consulting.
• Support Credits are valid for 1 Year from Date of Purchase

USD 300.0000

Module Setup and Configuration

sku Product SKU:  ModuleSetupService

Smith Consulting will setup and configure your online store for you. We will upload your products, setup your basic store functionality and design, shipping methods, payment methods, checkout options, store settings, etc, and run end to end tests to ensure your store is operating properly and orders are processing successfully.  This will guarantee there are no surprises when you go live.
 

Each Package Includes:

Site Consultation - Smith Consulting will provide you with an initial questionnaire where you fill out information about how you want your online store configured. Based on your answers, our support technicians will configure your online store.

Product Upload - Smith Consulting will provide you with a sample spreadsheet to fill out with your product information and import it for you. The product upload includes importing all main product information, such as, product name, sku number, price, description, product images, and categories. 

Basic Functionality Setup - Our Support Technicians will work closely with you to setup all shipping methods, tax, payment methods, and checkout options based on your specific requirements. 

Basic Design Setup - If you have a store logo, we will install that for you. If you do not have a logo and you would like to us create one for you, you may inquire for us to send you a quote.

End to End Testing - Once we setup all your store features according to your requirements, Smith Consulting will test shipping, tax, cart checkout, order completion, successful payment and email confirmations. This will guarantee your online store is ready to go live. 

How Long Will This Process Take?

Once you move forward with the Store Setup package, Smith Consulting will contact you within one business day and provide you with all of the documentation needed to define your online store requirements. Once we have received this information back, your store setup will be completed within 7 business days.

This package includes up to six hours of setup and configuration. More complex implementations may require more than six hours. Additional hours will be billable at our standard hourly rate. 

USD 599.0000

Ecommerce Hosting Setup Fee

sku Product SKU:  HostingSetup

Ecommerce hosting setup fee.  Includes full setup, install and moving your current DotNetNuke website and shopping cart from your old hosting provider to our secure servers.

USD 49.0000

Yearly SSL Certificate

sku Product SKU:  965874

This SSL Certificate enables you and your customers to complete transactions with the assurance that no one else can read or change information as it travels over the Internet. This leads to increased visitor conversion rate, lower Web site abandonment and an increase in average purchase price. This is a subscription and will auto-renew each year. Cancellations must be made 30 days prior to auto-renewal.

USD 79.0000

eCommerce Monthly Hosting Plan

sku Product SKU:  Basic

Standard Hosting (non-eCommerce)

sku Product SKU:  StandardHosting

QuickBooks Payments

sku Product SKU:  QBPayments

PCI Scan

sku Product SKU:  PCIScan

Smith Consulting provides a PCI scan solution that helps you adhere to PCI DSS requirements.

USD 450.0000

RazorCart

sku Product SKU:  RazorCart

Enterprise eCommerce for DNN

RazorCart is built from the ground up using all the latest technologies including ASP.NET MVC, Razor, Angular JS, Web API, HTML 5, Bootstrap and CSS 3.

License Key Re-Issue/Exchange

sku Product SKU:  KeyChange

License Key Change Request/Re-Issue

The Re-issue Store Key service fee covers the time it takes us to re-issue and update your license records.

Exchanging Licenses:  Please take the time to choose your licensed domain names carefully before submitting your license request.  If you need to change your license to another domain name, you need to contact our customer support and request a license key reissue. We will process your request and send you a new license key to be used with your new domain name. One support credit will be charged for a license key reissue.  Please note that you must remove the software from the old site before installing it at the new location.

 

USD 75.0000

Pay My SC Invoice

sku Product SKU:  invoice

Use the textbox above to enter your invoice number and invoice amount. 

USD 0.0000

Stripe Gateway

sku Product SKU:  Stripe

Stripe Payment Gateway

In a few simple steps you can start accepting credit card payments with the Stripe Payment Gateway on your DNN site. The Stripe gateway is fully integrated with RazorCart and allows customers to pay instantly, without being redirected away to complete the transaction. If accepting credit card payments quickly and painlessly with little setup time is what you’re looking for, this module is for you.